Hi, welcome to the Fixify IT blog!

Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).

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Fixify innovations
5 min read

Hi, we’re Fixify

Matt Peters
August 19, 2024
Hi, we’re Fixify
Perspectives
5 min read

What tacos taught me about process optimization

Matt Peters
June 13, 2024
What tacos taught me about process optimization
Perspectives
3 min read

What’s happiness got to do with IT? Probably a lot more than you think

Matt Peters
May 31, 2024
What’s happiness got to do with IT? Probably a lot more than you think
Perspectives
4 min read

Cybersecurity is a wicked learning environment

Peter Silberman
May 3, 2024
Cybersecurity is a wicked learning environment
Perspectives
5 min read

Here’s why startups need to think about security from the beginning

Peter Silberman
April 15, 2024
Here’s why startups need to think about security from the beginning
IT help desk best practices
5 min read

The art of choosing tech for your startup: Build, buy, or use open source

Peter Silberman
March 26, 2024
The art of choosing tech for your startup: Build, buy, or use open source
AI & automation
6 min read

What is IT automation in 2025 and where is it headed?

Molly Small
May 27, 2025
What is IT automation in 2025 and where is it headed?
IT 101
5 min read

4 service desk improvement ideas: Strategies for optimizing IT support

Molly Small
May 23, 2025
4 service desk improvement ideas: Strategies for optimizing IT support
IT 101
5 min read

What are IT efficiency metrics? Measuring IT performance and productivity

Molly Small
May 23, 2025
What are IT efficiency metrics? Measuring IT performance and productivity
IT 101
5 min read

What are IT services & support? Understanding IT’s role in driving growth

Molly Small
May 21, 2025
What are IT services & support? Understanding IT’s role in driving growth
IT 101
5 min read

What is the service request management process? 6 fresh approaches that deliver surprising outcomes

Molly Small
May 21, 2025
What is the service request management process? 6 fresh approaches that deliver surprising outcomes
IT 101
5 min read

What is the relationship between HR and IT? Top 5 similarities and differences

Molly Small
May 19, 2025
What is the relationship between HR and IT? Top 5 similarities and differences
Perspectives
Perspectives
IT 101
IT 101
Fixify innovations
Fixify innovations
AI & automation
AI & automation
Metrics & insights
Metrics & insights
IT help desk best practices
IT help desk best practices