Hi, welcome to the Fixify IT blog!
Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).
Agentic AI can’t do it alone: the power of people-in-the-loop service models

All blog posts
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Perspectives
The cost of bad salsa (and other quality lessons)
March 27, 2025
The cost of bad salsa (and other quality lessons)

Metrics & insights
IT Directors in SaaS: what 1000 LinkedIn profiles reveal about the role
March 25, 2025
IT Directors in SaaS: what 1000 LinkedIn profiles reveal about the role

Fixify innovations
Introducing Fixify’s Integration Hub
March 13, 2025
Introducing Fixify’s Integration Hub

IT help desk best practices
A 4-step model for using AI and automation tools to boost IT efficiency
February 27, 2025
A 4-step model for using AI and automation tools to boost IT efficiency

Fixify innovations
Scaling IT help desks with care: Fixify’s $25M Series A milestone
October 23, 2024
Scaling IT help desks with care: Fixify’s $25M Series A milestone

Perspectives
IT Professionals Day & the long arc of history
September 17, 2024
IT Professionals Day & the long arc of history
Perspectives
Perspectives
Fixify innovations
Fixify innovations
Cool tech
Cool tech
Cybersecurity
Cybersecurity
AI & Automation
AI & Automation
Metrics & insights
Metrics & insights
IT help desk best practices
IT help desk best practices
Stay in the loop
in action
Sign up to get notified about our latest news and blogs