Last updated on:

August 19, 2026

We automate tier 1 requests. You run IT.

automate

Your ITSM stays, your playbooks get smarter, and Fixify automates 40+ common use cases before they reach your team.

How we’re different

Trusted by

Automate work across 40+ common use cases

From app access to troubleshooting and more

Fixify IT automation Service Catalog — 40+ common IT workflows automated

How it works

AUTO-GEN PLAYBOOKS

We plug in to your tech and use AI to build personalized playbooks.

Fixify auto-generated IT playbook builder — AI-powered playbook creation from your tech stack

CHAT-NATIVE SUPPORT

Our AI Sidekicks field requests in Slack, Teams, email, or your ITSM.

Fixify AI Sidekick fielding IT support requests in Slack, Teams, and email

DYNAMIC AUTOMATION

New requests build and execute automations based on your playbooks.

Fixify dynamic IT automation executing workflows from AI playbook

METRICS & SLAs

Rich two-way ITSM integrations provide insights & easy audits.

Fixify IT help desk metrics dashboard — SLA tracking and ticket analytics

ITSM providers we support

Do these sound familiar?

AI automation

Everyone's expecting me to use AI to automate IT

Fixify AI help desk automation — IT teams using AI to handle employee requests at scale

Helpdesk viz

I can’t get the metrics I need to optimize my help desk

Fixify IT analytics dashboard — help desk metrics and performance insights

Scaling up

I need to scale up my help desk (but not my headcount)

Fixify IT help desk scaling — expand IT support capacity without adding headcount

Get a firsthand look at Fixify in action

in action

Schedule time to learn how we can automate your IT workflows to save time and scale your team to reach their full potential.

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