Agentic AI automation that IT leaders trust

Enterprise-ready, with human supervision when it matters.

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Works with major ITSMs

3 ways we’re different

takes

We get you from zero to automation faster than the alternatives.

Fixify plugs into your ITSM, learns your org quickly, and builds agentic automations that remove real work from your queue.

Uses natural language to automate

If you can describe it, Fixify can automate it. Automations adapt and re-plan as real-world conditions change.

Builds playbooks unique to you

Stale documentation? Not a problem. We use AI to author and keep playbooks up to date so processes are always automation-ready.

Works in concert with your ITSM

Deep integrations with all major ITSMs give you 100% visibility across all your data, keep you audit-ready, and re-use existing workflows and logic.

How we compare

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MOVEWORKS
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AI AUTOMATION TOOLS
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AI & automation model
Automation approach
Agentic AI automation
Workflow-driven deflection
AI-driven deflection
How you build automations
Dynamically generated using natural language
Hard coded using tree-branch workflows
Customer-built
Ongoing automation maintenance
Fixify generates updates
Customer-owned
Customer-owned
Who handles exceptions
Fixify human supervision
IT team
IT team
Ability to handle edge cases
AI agents supervised 24x7
IT team & employee experience
Communication w/ end users
Chatbot with human supervision
Chatbot
Chatbot
Co-pilot for internal teams
Yes, by design
Limited
Consistent employee experience
No, ticket generated when automation fails
No, ticket generated when automation fails
Integration with Slack & Teams
Operational control & visibility
All work categorized by use case
Dashboards include full ITSM data
Sentiment analysis for all requests
Automatic ticket summaries in ITSM
Implementation & fit
ITSM integration approach
Deep, bidirectional
Deep but opinionated
Connector-based
Uses existing ITSM configurations
Partial
Impact on audits & compliance
Low
Medium
May introduce new audit controls
Time to first meaningful value
Weeks
Months
Months
Internal resource requirement
Low
High
Medium

ROI that adds up

Results

IT help desk costs

We tackle 75% of your workload — for a fraction of the cost of doing it in-house. (CFO-approved!)

Elevate your team as heroes

We take on the reactive day-to-day requests, resolving tickets your way, so your team can move on to bigger projects.

Efficiency

We help you support 5x more end users, without growing your help desk, getting them unstuck and back to work in a blink.

How Expel boosted CSAT with Fixify
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Read the story
“Any time Fixify spends on level one tickets lets us actually focus on more strategic and advanced administration tasks.”
VP of Info Sec & IT
Software company
“We can use Fixify’s dashboards to find out where we can save time and make more time for other projects. I think it’s amazing.”
IT Operations Manager
Software company
“The ticket snapshot points out areas where we could automate or try to deliver a better IT experience, giving a roadmap for ways to improve.”
Director of IT
Mining & metal

Get a firsthand look at Fixify in action

in action

Schedule time to learn how we can automate your IT workflows to save time and scale your team to reach their full potential.

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