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Agentic AI automation that IT leaders trust

Enterprise-ready, with human supervision when it matters.

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Fixify agentic AI automation — enterprise-ready IT automation with human supervision

Works with major ITSMs

ServiceNow logo — ITSM integration supported by Fixify
Jira logo — Ticketing integration supported by Fixify
Freshworks logo — ITSM integration supported by Fixify
ManageEngine logo — ITSM integration supported by Fixify
HaloPSA logo — ITSM integration supported by Fixify
HappyFox logo — Ticketing integration supported by Fixify

3 ways we’re different

takes

We get you from zero to automation faster than the alternatives.

Fixify plugs into your ITSM, learns your org quickly, and builds agentic automations that remove real work from your queue.

Natural language automation icon

Uses natural language to automate

If you can describe it, Fixify can automate it. Automations adapt and re-plan as real-world conditions change.

AI playbook generation icon

Builds playbooks unique to you

Stale documentation? Not a problem. We use AI to author and keep playbooks up to date so processes are always automation-ready.

ITSM integration icon

Works in concert with your ITSM

Deep integrations with all major ITSMs give you 100% visibility across all your data, keep you audit-ready, and re-use existing workflows and logic.

How we compare

Fixify logo
MOVEWORKS
AI AUTOMATION TOOLS
AI & automation model
Automation approach
WITH FIXIFY
Agentic AI automation
WITH MOVEWORKS
Workflow-driven deflection
WITH AI AUTOMATION TOOLS
AI-driven deflection
How you build automations
WITH FIXIFY
Dynamically generated using natural language
WITH MOVEWORKS
Hard coded using tree-branch workflows
WITH AI AUTOMATION TOOLS
Customer-built
Ongoing automation maintenance
WITH FIXIFY
Fixify generates updates
WITH MOVEWORKS
Customer-owned
WITH AI AUTOMATION TOOLS
Customer-owned
Who handles exceptions
WITH FIXIFY
Fixify human supervision
WITH MOVEWORKS
IT team
WITH AI AUTOMATION TOOLS
IT team
Ability to handle edge cases
WITH FIXIFY
WITH MOVEWORKS
WITH AI AUTOMATION TOOLS
AI agents supervised 24x7
WITH FIXIFY
WITH MOVEWORKS
WITH AI AUTOMATION TOOLS
IT team & employee experience
Communication w/ end users
WITH FIXIFY
Chatbot with human supervision
WITH MOVEWORKS
Chatbot
WITH AI AUTOMATION TOOLS
Chatbot
Co-pilot for internal teams
WITH FIXIFY
Yes, by design
WITH MOVEWORKS
WITH AI AUTOMATION TOOLS
Limited
Consistent employee experience
WITH FIXIFY
WITH MOVEWORKS
No, ticket generated when automation fails
WITH AI AUTOMATION TOOLS
No, ticket generated when automation fails
Integration with Slack & Teams
WITH FIXIFY
WITH MOVEWORKS
WITH AI AUTOMATION TOOLS
Operational control & visibility
All work categorized by use case
WITH FIXIFY
WITH MOVEWORKS
WITH AI AUTOMATION TOOLS
Dashboards include full ITSM data
WITH FIXIFY
WITH MOVEWORKS
WITH AI AUTOMATION TOOLS
Sentiment analysis for all requests
WITH FIXIFY
WITH MOVEWORKS
WITH AI AUTOMATION TOOLS
Automatic ticket summaries in ITSM
WITH FIXIFY
WITH MOVEWORKS
WITH AI AUTOMATION TOOLS
Implementation & fit
ITSM integration approach
WITH FIXIFY
Deep, bidirectional
WITH MOVEWORKS
Deep but opinionated
WITH AI AUTOMATION TOOLS
Connector-based
Uses existing ITSM configurations
WITH FIXIFY
WITH MOVEWORKS
Partial
WITH AI AUTOMATION TOOLS
Impact on audits & compliance
WITH FIXIFY
Low
WITH MOVEWORKS
Medium
WITH AI AUTOMATION TOOLS
May introduce new audit controls
Time to first meaningful value
WITH FIXIFY
Weeks
WITH MOVEWORKS
Months
WITH AI AUTOMATION TOOLS
Months
Internal resource requirement
WITH FIXIFY
Low
WITH MOVEWORKS
High
WITH AI AUTOMATION TOOLS
Medium

ROI that adds up

Results

IT help desk costs

We tackle 75% of your workload — for a fraction of the cost of doing it in-house. (CFO-approved!)

Elevate your team as heroes

We take on the reactive day-to-day requests, resolving tickets your way, so your team can move on to bigger projects.

Efficiency

We help you support 5x more end users, without growing your help desk, getting them unstuck and back to work in a blink.

Fixify help desk cost reduction — handling 75% of IT workload at a fraction of in-house costFixify capacity shift — freeing IT team time for strategic projects by automating repetitive tasksFixify IT team efficiency — supporting 5x more end users without growing the help desk
Expel logo — Fixify customer story
How Expel boosted CSAT with Fixify
‍
Read the story
“Any time Fixify spends on level one tickets lets us actually focus on more strategic and advanced administration tasks.”
VP of Info Sec & IT
Software company
“We can use Fixify’s dashboards to find out where we can save time and make more time for other projects. I think it’s amazing.”
IT Operations Manager
Software company
“The ticket snapshot points out areas where we could automate or try to deliver a better IT experience, giving a roadmap for ways to improve.”
Director of IT
Mining & metal

Get a firsthand look at Fixify in action

in action

Schedule time to learn how we can automate your IT workflows to save time and scale your team to reach their full potential.

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