Resource library

cares

Dig into our benchmark reports, customer stories, and more to help you level up your IT help desk.

IT Help Benchmark Report

Featured resource

AI for IT Support: How to Automate the Boring Stuff (Without Making Employees Hate Bots)

Learn how AI in IT support can handle routine tickets, improve workflows, and free teams to focus on strategic, high-impact projects.

All resources

AI for help desk: How to save big without losing the human touch

The new IT talent equation: Why AI makes human expertise more valuable

Debunking IT automation myths: What AI can and can’t do for your support team

Help desk outsourcing companies: Why your IT team should (actually) care

The hybrid help desk: Combining internal IT with AI-powered outsourcing

Fixify’s Integration Hub: One place to see, manage, and secure every connection

Stay in the loop

in action

Sign up to get notified about our latest news and blogs