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IT Help Benchmark Report
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What it takes to build a 24x7x365 help desk
Discover why 24x7x365 IT help desk support is now a must-have, not a nice-to-have — and how Fixify built always-on coverage
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All resources
What Is IT Support? A Beginner-Friendly Overview
Scaling up Okta Workflows: What IT teams learn after the first 10 flows
A practical guide to creating a great employee IT experience using Okta Workflows
Automating with Okta Workflows: 5 common roadblocks (and how to work around them)
Managing IT costs: 7 ways to save big without cutting corners
Simple ServiceNow integration: How we plug in with zero disruption to your existing help desk
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