Resource library
cares
Dig into our benchmark reports, customer stories, and more to help you level up your IT help desk.

IT Help Benchmark Report
Featured resource
ITSM solutions: Are they all doing the same thing?
Most ITSM tools look alike, but their results vary. Learn how to choose a solution that actually improves ticket resolution and help desk performance.
Read more
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
All resources

What is agentic AI? Understanding its role in decision-making and IT automation

What is CSAT? Understanding customer satisfaction scores in IT support

Pros and cons of outsourcing IT support: Is it right for your business?

Introducing Fixify’s dashboard: Real-time insights, zero guesswork

6 IT infrastructure solutions that won’t break the bank

Is your IT infrastructure showing its age? Here’s how AI + people can help
Stay in the loop
in action
Sign up to get notified about our latest news and blogs