Fixify achieves ISO 27001 and ISO 42001 certifications for secure, responsible AI

We're proud to announce that Fixify has achieved ISO 27001 and ISO 42001 certifications with zero audit findings. These join our existing SOC 2 Type II, GDPR, CCPA, and HIPAA compliance programs.

Why ISO 42001 matters

ISO 27001 has been the gold standard for information security for years. But as AI becomes embedded in products like Fixify's, a new question emerges: how do you prove you're managing AI responsibly?

That's where ISO 42001 comes in. It's the first international standard specifically designed for AI management systems. While ISO 27001 ensures we protect your data, ISO 42001 ensures we use AI technology ethically and responsibly.

For Fixify, this means a commitment to:

• Responsible AI partnerships and vendor management
• Transparent AI-assisted solutions
• Continuous monitoring and quality assurance
• Comprehensive AI risk management
• Ethical AI decision-making

With our ISO 42001 certification, you can trust that Fixify maintains the highest standards of responsibility and transparency in how we leverage AI to improve your experience.

For example, our platform clearly identifies when responses are AI-assisted and includes human expert oversight for critical decisions, aligning with ISO 42001's transparency requirements while ensuring quality and accountability.

When you're choosing an AI-powered platform, you're not just buying software - you're trusting that system to make decisions that impact your business. ISO 42001 gives you independent verification that we've built the controls to earn that trust.

What this means for our customers

If you're in a regulated industry, you already know the compliance drill. Your procurement team asks about SOC 2. Your legal team wants to see GDPR and CCPA documentation. If you handle health data, HIPAA compliance is non-negotiable.

But increasingly, we're seeing a new question in security questionnaires: "How do you govern your AI systems?"

With ISO 42001 certification, we can point to an internationally recognized framework that's been independently audited. No vague promises about "responsible AI." No marketing fluff. Just documented, tested, verified controls.

The zero findings result matters too. It means our auditors didn't find gaps between what we said we do and what we actually do. Our controls aren't just written in policies - they're embedded in how we work every day.

Building compliance that scales

Here's what most companies get wrong about compliance: they treat each framework as a separate project. SOC 2 over here. GDPR over there. ISO 27001 in another silo.

We took a different approach. Our compliance program is integrated across all frameworks. The access controls we built for SOC 2 satisfy ISO 27001 requirements. The data governance practices required for GDPR inform our ISO 42001 AI management. The security controls mandated by HIPAA strengthen everything else.

This matters because we're not constantly rebuilding the wheel for each new certification. It also means you're not getting seven different security stories depending on which framework you ask about. You're getting one cohesive security and compliance program that's been validated against multiple standards.

We worked with Rovally, our embedded security team, to build this integrated approach, and Prescient Security, an independent auditor, conducted the independent audits. The result is a compliance program that actually supports our business rather than slowing it down.

What's next

Compliance isn't a destination - it's a continuous process. These certifications require ongoing monitoring, regular audits, and constant improvement. We're committed to maintaining these standards as we grow and as regulations evolve.

If you're evaluating AI-powered solutions and want to understand how we handle security, privacy, and responsible AI, we're happy to walk you through our offerings. Our compliance documentation is available to customers and prospects under NDA.

For companies building in this space, the message is clear: AI capabilities require AI governance. ISO 42001 provides the framework, but the real work is embedding these practices into your product development lifecycle from the start.

We're proud of this milestone, and even prouder of the systems and culture behind it. Certifications matter and we're committed to continuing to earn your trust through transparent, audited compliance programs.