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Scale your MSP not your headcount
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Your help desk is a silent margin killer
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Every new client means more tickets. That means more technician hours and more margin compression. Tier 1 support can eat up 50–70% of your technicians' time on repetitive password resets, MFA issues, and access requests that don't require their expertise.
of MSP tickets are repetitive Tier 1 work
fully-burdened cost per
T1 technician annually
Tier 1 work steals resources from higher-margin projects
We deliver results on day one
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Most AI vendors hand you a tool and wish you luck. Fixify takes the opposite approach — we start handling your tickets on day one and build automation progressively from inside that relationship.
Fixify integrates with your PSA and identity tools in days, not months
We build playbooks for each client based on your rules and workflows
Fixify automates app access requests, MFA, troubleshooting, & more
Track resolution rates, margin impact, and SLA performance per client
Includes human supervision of all AI automations
Automation that builds itself
Built for MSP economics
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Grow revenue without growing payroll
Take on new clients without immediately hiring new technicians. Fixify handles the T1 flood so your team capacity scales intelligently — not linearly with headcount.
Protect SLAs across all your clients
Fixify runs 24/7, ensuring consistent SLA performance across every end customer. No more coverage gaps, no more late-night escalations on routine tickets.
Pricing that aligns with your business
Per-endpoint pricing means Fixify costs scale the way MSP revenue does. No surprises, no complicated seat math — just a model that maps to how you already think about your business.
Per-client reporting for accurate billing
Multi-tenant reporting lets you track usage and resolution rates per end customer. Automated reports export to Slack, Teams, or email — so billing is always accurate.
You've been burned by AI before. We built Fixify knowing that.
Nothing goes autonomous until it earns your trust. During the first 90 days, every Fixify action is human-supervised.
Choose which use cases Fixify automates today. Start with password resets, MFA, and app access — then expand over time.
Turn quality control dials up and down by use case to ensure automations for new clients, new processes, and VIPs are working right.
Integrates with your stack
Fixify integrates with your PSA and identity tools in days, not months. We handle the configuration — your team's involvement is minimal.
Get a firsthand look at Fixify in action
Schedule time to learn how Fixify can automate Tier 1 tickets, protect SLAs, and improve your margins.