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Hi, welcome to the Fixify IT blog!
Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).
The future of IT operations is humans + AI (not either/or)
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IT help desk best practices
Is your IT infrastructure showing its age? Here’s how AI + people can help
Rosalie Moyer
April 4, 2025
Is your IT infrastructure showing its age? Here’s how AI + people can help
Fixify innovations
IT service management doesn’t have to be a headache: How Fixify streamlines your help desk
Rosalie Moyer
April 4, 2025
IT service management doesn’t have to be a headache: How Fixify streamlines your help desk
IT help desk best practices
IT help desk services demystified: What growing companies really need to know
Rosalie Moyer
April 3, 2025
IT help desk services demystified: What growing companies really need to know
IT help desk best practices
The ultimate employee onboarding checklist: Streamlining IT setup for new hires
Rosalie Moyer
April 3, 2025
The ultimate employee onboarding checklist: Streamlining IT setup for new hires
AI & automation
Best AI tools for business and IT teams
Rosalie Moyer
April 1, 2025
Best AI tools for business and IT teams
IT help desk best practices
The best help desk software of 2025: How to choose the right solution for your team
Rosalie Moyer
April 1, 2025
The best help desk software of 2025: How to choose the right solution for your team
IT 101
What Is IT Support? A Beginner-Friendly Overview
Molly Small
July 28, 2025
What Is IT Support? A Beginner-Friendly Overview
AI & automation
Scaling up Okta Workflows: What IT teams learn after the first 10 flows
David Stoicescu
July 15, 2025
Scaling up Okta Workflows: What IT teams learn after the first 10 flows
AI & automation
A practical guide to creating a great employee IT experience using Okta Workflows
David Stoicescu
July 10, 2025
A practical guide to creating a great employee IT experience using Okta Workflows
AI & automation
Automating with Okta Workflows: 5 common roadblocks (and how to work around them)
David Stoicescu
July 8, 2025
Automating with Okta Workflows: 5 common roadblocks (and how to work around them)
IT help desk best practices
Managing IT costs: 7 ways to save big without cutting corners
Rosalie Moyer
July 3, 2025
Managing IT costs: 7 ways to save big without cutting corners
Fixify innovations
Simple ServiceNow integration: How we plug in with zero disruption to your existing help desk
Rosalie Moyer
July 2, 2025
Simple ServiceNow integration: How we plug in with zero disruption to your existing help desk
Release notes
Release notes
Perspectives
Perspectives
IT 101
IT 101
Fixify innovations
Fixify innovations
AI & automation
AI & automation
Metrics & insights
Metrics & insights
IT help desk best practices
IT help desk best practices
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