Hi, welcome to the Fixify IT blog!

Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).

All blog posts

All
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Fixify innovations
5 min read

Hi, we’re Fixify

Matt Peters
August 19, 2024
Hi, we’re Fixify
Perspectives
5 min read

What tacos taught me about process optimization

Matt Peters
June 13, 2024
What tacos taught me about process optimization
Perspectives
3 min read

What’s happiness got to do with IT? Probably a lot more than you think

Matt Peters
May 31, 2024
What’s happiness got to do with IT? Probably a lot more than you think
Perspectives
4 min read

Cybersecurity is a wicked learning environment

Peter Silberman
May 3, 2024
Cybersecurity is a wicked learning environment
Perspectives
5 min read

Here’s why startups need to think about security from the beginning

Peter Silberman
April 15, 2024
Here’s why startups need to think about security from the beginning
IT help desk best practices
5 min read

The art of choosing tech for your startup: Build, buy, or use open source

Peter Silberman
March 26, 2024
The art of choosing tech for your startup: Build, buy, or use open source
Fixify innovations
4 min read

Fixify Standard Playbooks: IT’s missing operating system

Peter Silberman
September 25, 2025
Fixify Standard Playbooks: IT’s missing operating system
IT 101
5 min read

What is IT infrastructure management? A modern take

Molly Small
September 24, 2025
What is IT infrastructure management? A modern take
Perspectives
13 min read

The future of IT operations is humans + AI (not either/or)

Matt Peters
September 23, 2025
The future of IT operations is humans + AI (not either/or)
IT help desk best practices
5 min read

The hidden cost of untracked IT work (and how to fix it)

Rosalie Moyer
September 22, 2025
The hidden cost of untracked IT work (and how to fix it)
IT 101
5 min read

IT terminology for beginners: A Fixify-friendly glossary

Molly Small
September 19, 2025
IT terminology for beginners: A Fixify-friendly glossary
IT 101
5 min read

What does the IT department actually do?

Molly Small
September 18, 2025
What does the IT department actually do?
Release notes
Release notes
Perspectives
Perspectives
IT 101
IT 101
Fixify innovations
Fixify innovations
AI & automation
AI & automation
Metrics & insights
Metrics & insights
IT help desk best practices
IT help desk best practices