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Our ruminations on everything from IT help desk best practices to employee sentiment, security, AI, and more (with occasional historical references).
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Fixify innovations
Scaling IT help desks with care: Fixify’s $25M Series A milestone
Matt Peters
October 23, 2024
Scaling IT help desks with care: Fixify’s $25M Series A milestone
Perspectives
IT Professionals Day & the long arc of history
Molly Small
September 17, 2024
IT Professionals Day & the long arc of history
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Metrics & insights
Fixify benchmark report: How does your IT help desk measure up?
Molly Small
August 29, 2024
Fixify benchmark report: How does your IT help desk measure up?
Perspectives
What tacos taught me about process optimization
Matt Peters
June 13, 2024
What tacos taught me about process optimization
Perspectives
What’s happiness got to do with IT? Probably a lot more than you think
Matt Peters
May 31, 2024
What’s happiness got to do with IT? Probably a lot more than you think
Fixify innovations
Scaling IT help desks with care: Fixify’s $25M Series A milestone
Matt Peters
October 23, 2024
Scaling IT help desks with care: Fixify’s $25M Series A milestone
Perspectives
IT Professionals Day & the long arc of history
Molly Small
September 17, 2024
IT Professionals Day & the long arc of history
Metrics & insights
Fixify benchmark report: How does your IT help desk measure up?
Molly Small
August 29, 2024
Fixify benchmark report: How does your IT help desk measure up?
Perspectives
What tacos taught me about process optimization
Matt Peters
June 13, 2024
What tacos taught me about process optimization
Perspectives
What’s happiness got to do with IT? Probably a lot more than you think
Matt Peters
May 31, 2024
What’s happiness got to do with IT? Probably a lot more than you think
Perspectives
Perspectives
IT 101
IT 101
Fixify innovations
Fixify innovations
AI & automation
AI & automation
Metrics & insights
Metrics & insights
IT help desk best practices
IT help desk best practices
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