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IT Help Benchmark Report
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Fixify achieves ISO 27001 and ISO 42001 certifications for secure, responsible AI

Fixify has achieved ISO 27001 and ISO 42001 certifications with zero audit findings, validating enterprise-grade security and responsible AI for our customers.

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What Is an IT help desk? How It supports IT operations

What is a help desk? Definition, functions, and best practices

What Is ITSM? A complete guide to IT service management

A 4-step model for using AI and automation tools to boost IT efficiency

Agentic AI can’t do it alone: the power of people-in-the-loop service models

Scaling IT help desks with care: Fixify’s $25M Series A milestone

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