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HDI Service & Support World
Unsubscribe from your ticket queue. Meet us at booth 319.
Key highlights
Find us at Booth 319
Stop by for a live demo of the product and see how we're helping help desk teams resolve up to 75% of tier 1 tickets with AI-native IT automation.
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Enter to win the grand prize
Fill out a drawing card to enter the HDI grand prize raffle! We'll be drawing the winner on-stage during the Thursday morning keynote.
Get a copy of the Benchmark Report
Come pick up a printed copy of our 2026 IT Help Desk Benchmark Report — built from 50,000+ real tickets across 30+ organizations.
What you can expect
Your IT team is buried in tickets that don't need their expertise. Password resets, app access, routine troubleshooting — it adds up fast, and it's keeping them from the work that actually matters. Fixify's built to change that. We combine AI-native IT automation with real human analysts to take on the repetitive stuff, so your team can get back to higher-impact work. We're a Gold Sponsor at HDI Service & Support World this year, and we'd love to meet you at booth 319. Here's what we have going on:
- Our booth — Come see how Fixify actually works. Live demos, real conversations, and a team that can talk through what automation looks like for your specific environment.
- 2026 IT Benchmark Report — We analyzed 50,000+ help desk tickets across 30+ organizations. We're bringing the findings to HDI — and they'll change how you think about staffing, resolution time, and what your users actually feel about IT support.
- The cabana — We've got a private poolside cabana at the HDI VIP conference party. Good drinks, good company, no agenda. If you'd like an invite, reach out.
- The raffle — We're sponsoring the main conference raffle. You can enter exclusively at our booth (319), and we'll draw the winner on-site. Worth the visit.
- Dinner — We're hosting an intimate dinner during the conference for IT leaders who want to talk shop without the sales pitch. Seats are limited.