The AI-native ITSM that automates 75% of your IT tickets

in action
  • AI agents resolve IT tickets across 40+ use cases
  • Plug into the tools your team already runs on
  • AI-powered, with human-in-the-loop oversight
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Why Fixify’s AI-native ITSM?

in action

Agentic ITSM automation

AI sidekicks dynamically build and execute the best automation plan. They evaluate and re-plan after each step, enabling you to automate both routine tasks and tricky edge cases.

Chat-native support for end users

Field requests and keep users in the loop in Slack or Teams. Fixify automatically documents each request in systems

Full visibility and control

We categorize your tickets, spotting patterns and trends. Get real-time insights into IT performance metrics like open requests, resolution times, and SLA compliance.

Self-building IT playbooks

Auto-generate tailored workflows from existing docs, conversations, calls, and tickets.

Live in 14 days, not 14 weeks

in action
Connect your ITSM

Under two hours of admin setup. We pull your historical tickets.

We build your playbooks

AI generates workflows from your tickets and existing knowledge.

Start resolving

First ticket automates in 14 days, then we scale coverage.